Privacy Policy
Last updated: 2 Kasım 2026
The Turkish text is legally authoritative. The App Store and Google Play privacy URL is /gizlilik.
Data controller
The data controller under the Turkish Personal Data Protection Law (KVKK) is Veysel Sökel (individual developer), Dumlupınar Mah. Çamlıbel Sok. No: 4/B D: 12, 34896 Pendik / İstanbul, Türkiye. Email: support@petmatchapp.social. Written requests may be sent to this address.
1. Data we collect
- Account: name, email, date of birth, gender, bio.
- Pets: name, species, breed, age, photos, optional health notes.
- Location: device location for nearby discovery. Shown to others only as approximate. Exact location only if you send it in chat or turn on live location (off by default, ends after 45 minutes).
- Usage and device: likes, matches, messages, FCM token, platform, language.
2. Why we process it
To run discovery, matching, chat, map and events; for safety and moderation; for match/message/reminder notifications; and to meet legal duties.
3. Photo checks
Pet photos are scanned automatically to confirm an animal is in the frame. This is content fitness, not facial recognition or biometrics.
4. Sharing and transfers abroad
We do not sell personal data. Processors act only on our instructions, and all of them are outside Türkiye: Contabo GmbH (Germany, server hosting), Amazon Web Services EMEA SARL (Sweden and Ireland, photo storage, encrypted backups, automated photo checks), Google — Firebase and Google Maps Platform (United States, push notifications, nearby places, usage analytics only if you allow it, Google sign-in), RevenueCat, Inc. (United States, subscription records tied to a random user ID) and Sendinblue SAS / Brevo (France, service emails). Transfers abroad rely on the safeguards of KVKK art. 9: the standard contracts announced by the Turkish Data Protection Board are signed with these providers and notified to the Authority. Payment details for in-app purchases are handled by Apple or Google and never reach us. Usage analytics (Firebase Analytics) runs only after you opt in and can be switched off in Settings; no advertising ID is used.
5. Retention
Data stays while the account is active. After deletion, profiles and photos leave public view. Payment records are kept 5 years; moderation records as needed to stop repeat abuse. See the delete-account page.
6. Your rights (KVKK art. 11)
You may learn whether we process your data, request a copy, correction or deletion, and object. Use in-app Settings or email support@petmatchapp.social.
7. Children
PetMatch is 18+ only. We do not knowingly collect data from minors. See child-safety standards.