Account and data deletion

Last updated: 13 Ağustos 2026

The Turkish text is legally authoritative. The App Store and Google Play privacy URL is /gizlilik.

1. In the app

  1. Open Profile.
  2. Tap the red Delete Account row.
  3. Confirm.

The account closes at once.

2. By email

If the app is gone, write to support@petmatchapp.social from the registered email with subject “Account deletion request”. We finish within 30 days after identity check.

3. What is deleted

Deletion cannot be undone: profiles, pet profiles, visibility in discovery/map/search, sessions, devices, matches and chats.

4. What is kept

Payment records 5 years (Turkish tax law); moderation records against repeat abuse; backups up to 90 days.

5. Subscriptions

Deleting the account does not cancel Premium. Cancel in Apple ID or Play Store subscriptions.